Keyholding & Alarm Response


In the event of an alarm activation at your premises, the monitoring station will contact our control room who will dispatch a fully trained, licensed and uniformed officer to your premises. On arrival at site, they will carry out patrols according to your specific instructions to determine the cause of the alarm, after which they will implement the agreed escalation procedures. All findings will be reported through our control room and then a full report will be sent to you by a member of the operations team the next working day.

Covering clients 24/7, 365 days a year our key holding operatives are adept at managing many different circumstances from simply re–setting an alarm to dealing with potentially dangerous situations. Not only does this offer peace of mind, but can drastically reduce insurance costs, often covering the cost of the key holding service itself.

Outsourcing keyholding to a professional security company is a safe alternative to asking employees to take responsibility for the security of your premises at a fraction of the cost of hiring a dedicated security operative.

All keys are stored securely in compliance with BS7984

Alarm Response

Alarm response services are useful for both commercial and domestic clients and provide a trained security professional to attend a site in the event of an alarm activation. In the event of an incident we will receive notification at our 24 hour control centre. A trained uniformed alarm response officer will be immediately dispatched to your premises in one of our alarm activation response vehicles. The officer will undertake a thorough investigation of the property, externally and internally, to ascertain the reason for the alarm activation. The officer will then secure the premise, reset the alarm system and board up / undertake any emergency repairs. Our officer will remain on site until the incident is fully resolved offering you total peace of mind.