Privacy Policy

Visiting Our Websites

We collect standard internet log information and basic details of visitor behaviour. We do this so that we can monitor and improve our website and services. We collect this information in a way that does not personally identify anyone. If we do want to collect personally identifiable information through our website we will make it clear that we are doing so and will explain what we intend to do with the information you provide.

When you visit our site, we will automatically collect the following information:

  • your IP address
  • geographical location
  • browser type
  • referral source
  • length of visit
  • number of page views

The source of the usage data is Google Analytics.

Use Of Cookies On Our Websites

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Data Protection

TrustOn is a data controller under the Data Protection Act. We will process personal information you have supplied to us in accordance with that Act and only for the purpose for which it is collected. We process personal information for the purposes of:

  • vetting in the private security industry
  • to maintain a private register of SIA licence holders
  • to maintain a private register of keyholdings, mobiles and alarm response
  • to inform you about TrustOn and its activities
  • to answer client enquiries, and
  • to undertake other functions as required to provide our services
  • because it is necessary, in relation to taking steps to enter into a contract with you and/or performance of a contract with you

We may receive information about you from others or we may give information to them. If we do, it will only be as the law permits:

  • to prevent or detect crime
  • to protect client property
  • to check the accuracy of information you supply, or
  • where we are required to by court order or legislation

Links To Other Sites contains links to other websites, both those of government departments and of other organisations. This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read the privacy statement of any site which collects personal information. We do not pass on any personal information you have given us to any other site.

E-mail Newsletter

To help us monitor and improve our e-newsletter we may gather statistics around e-mail opening and clicks using industry standard technologies. Any collected data and e-mail addresses will not be used, shared, sold or rented in any shape or form.

Where We Store Your Personal Data

We store all of your personal details on a secure stand alone server, within the European Economic Area and where necessary hard copy backups in locked cabinets at our head office.

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. As such, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How Long Do We Keep Your Personal Data

We only keep your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we

Your Rights

As a data subject, you have the right to ask for a copy of information we hold about you and to ask for any inaccuracies to be corrected. If the law allows you may also be able to request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please write to us at TrustOn Ltd, Hunts Rise, South Marston Business Park, Swindon, SN3 4TG. However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

If you have any problems with the way that we are handling your personal data, you should contact the Information Commissioner’s Officer (ICO).

Changes To This Privacy Policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.